Last updated: 22 January 2026

1. Introduction

BEAUTÉ Skin (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal data when you:

  • use our website www.beauteskin.co.uk
  • book or request appointments
  • receive news, updates, or communications from us
  • contact us or use our online services

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are (Data Controller)

Organisation name: BEAUTÉ HEALTHCARE LIMITED
Registered address: 36 Aldworth Close, Reading, England, RG30 3ER
Organisation / Company number: 16072749
Email: info@beauteskin.co.uk
Telephone: 0118-353 4499

We are the data controller responsible for your personal data.

3. Personal Data We Collect

a) Personal information

  • Full name
  • Date of birth (if required for identification)
  • Email address
  • Telephone number
  • Address (if relevant to services)

b) Health information (special category data)

  • Information you provide when booking appointments
  • Symptoms or health-related notes you submit
  • Appointment history

We only collect health data where necessary to provide healthcare-related services.

c) Technical information

  • IP address
  • Browser type and device information
  • Pages visited and usage data
  • Cookies and similar technologies

4. How We Collect Your Data

We collect data through:

  • Online appointment booking forms
  • Contact forms and email communication
  • Account registration (if applicable)
  • Cookies and website analytics tools

5. How We Use Your Personal Data

We use your data to:

  • manage and process appointment requests
  • contact you regarding appointments, reminders, or changes
  • provide healthcare-related services
  • send service updates and important notices
  • send news or updates where you have consented
  • improve our website and services
  • comply with legal and regulatory obligations

6. Legal Basis for Processing

Under UK GDPR, we process your data based on the following legal grounds:

Personal data

  • Contract – to provide appointment and patient services
  • Legitimate interests – for service improvement and security
  • Legal obligation – for record keeping and regulatory compliance
  • Consent – for news, updates, and non-essential cookies

Health data (special category data)

  • Provision of health or social care
  • Explicit consent, where required

7. Communications & News Updates

  • You will receive essential communications such as appointment confirmations and reminders.
  • You will only receive news, updates, or newsletters if you have actively opted in.
  • You can unsubscribe from non-essential communications at any time.

8. Cookies

We use cookies to:

  • ensure the website functions correctly
  • improve user experience
  • analyse website usage (with consent)

For more details, please see our Cookies Policy.

9. Sharing Your Data

We may share your data with:

  • healthcare professionals involved in your care
  • IT and website hosting providers
  • appointment booking system providers
  • professional advisers (legal, regulatory)
  • regulators or authorities where legally required

All third parties are required to protect your data and use it only for authorised purposes.

10. International Data Transfers

If any personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations
  • approved contractual safeguards

11. Data Retention

We retain personal data only for as long as necessary:

  • Appointment records: in line with healthcare retention requirements
  • Contact enquiries: 24 months
  • Marketing/news preferences: until you withdraw consent
  • Website analytics data: 24 months

12. Data Security

We use appropriate technical and organisational measures to protect your data, including:

  • secure servers
  • access controls
  • encryption where appropriate

13. Your Rights

Under UK GDPR, you have the right to:

  • access your personal data
  • request correction of inaccurate data
  • request deletion (where applicable)
  • restrict processing
  • object to processing
  • data portability
  • withdraw consent at any time

To exercise your rights, please contact us using the details in Section 2.

14. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO).

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.